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NEOSPORIN® ECZEMA ESSENTIALS® Daily Moisturizing Cream

1 2 3 4 5 4.54 of 5

Breakdown

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Product Rating & Reviews
1 2 3 4 5
147 reviews 91% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
4.5
1 - 8 of 147 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 5 days ago

Bring back anti-itch cream

Review Questions: 
State: New Mexico
Age: 45-54
Review Text: 
Please please bring back the anti itch cream. My daughter has suffered from eczema all her life. That was the only cream that worked for her. we have tried everything including prescription steroids and this was the only one that worked. Please bring it back
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Location: 
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 5 days ago

Neosporin anti itch cream

Review Questions: 
State: North Carolina
Age: 45-54
Review Text: 
Why did you discontinue the Neosporin anti itch cream with hydrocortizone? This was the only product that ever worked on my facial eczema! Please bring it back. Disappointed!!
Nickname: 
Jimmy
Location: 
Wilson
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 2 days ago

PLEASE BRING BACK THE ANTI-ITCH CREAM

Review Questions: 
State: California
Age: 25-34
Review Text: 
I am only rating low because I feel as if this will increase my chances of having this review seen. While the daily moisturizing cream works alright, nothing has ever worked like the anti-itch cream. I spent 15 years looking for something to help my eczema. I tried cream with steroids as a child and my skin scarred badly. It resulted in extreme self-confidence issues. I had huge white patches from the scars as well as red blotchy patches from the eczema that never went away. When I tried the anti-itch cream, it cleared up within a few days! I had tried so many products at this point and couldn't believe the amazing results. I finally had my confidence back to wear short sleeve shirts and anything that showed my calves. I ran out of the anti-itch cream last month and within three days my eczema was back in full force. Spring is here and I'm stuck wearing long sleeve shirts and pants...probably for the next however many years while I search once again for an eczema cream that does anything close to what the anti-itch cream did. PLEASE PLEASE PLEASE BRING THE ANTI-ITCH CREAM BACK. I've honestly never written a review for anything before, but I really do not want to wait another 15 years to feel comfortable in my own skin.
Nickname: 
Christine108
Location: 
San Diego
Client Responses: 
Response from Johnson and Johnson, Neosporin, Consumer Service 3 weeks 1 day ago
Thank you for taking your time to write this review! We understand how frustrating it can be when a product you love is discontinued, so we will make sure to pass along your thoughts to the right people. We'd also like to talk more to you about your experience with our daily moisturizing cream. Please give us a call at 1-800-223-0182, Monday-Friday between 9A-5:30P ET. We look forward to talking with you!
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

Does not help!

Review Questions: 
State: Arizona
Age: 25-34
Review Text: 
I agree with so many of the reviews here. From personal experience this cream does not help with the eczema I have at all. The anti-itch one did wonders and my last tube is running out. A little of the anti-itch and the problem area would go away almost immediately. With this cream, no change occurs.
Nickname: 
Itchy!
Location: 
Phoenix
Client Responses: 
Response from Johnson and Johnson, Neosporin , Consumer care 1 month 2 weeks ago
Thank you for your review! This certainly doesn't sound like the quality we expect when using any of our products and want to learn more. So we can gather some details about your usage and find a way to help, please contact: 1-800-223-0182 Monday through Friday 9AM-5:30PM EST. We hope to hear from you soon!
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 6 days ago

Horrible, haven’t help at all

Review Questions: 
State: Florida
Age: 25-34
Review Text: 
I have always bought the anti itch cream is the only cream that would help with my ezcema, and now i got this one to try since i disnt lnow they discontinued the other one and my ezcema haven’t gotten better just worse, I hope they bring back the original one . This is not a good substitute
Nickname: 
Anita123
Location: 
Miami
Client Responses: 
Response from Johnson and Johnson, Neosporin, Consumer Service 2 months 5 days ago
Thanks for reaching out to about your experience with our Eczema Essentials Daily Moisturizing Cream. We're so sorry to hear that your eczema got worse, this is not something that we expect! Please give us a call at 1-800-223-0182 so that we can help to make this right. We're available Monday-Friday from 9am-5:30pm ET. We hope to hear from you soon!
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
2 months 1 week ago

Anti-itch cream

Review Questions: 
State: Georgia
Age: 35-44
Review Text: 
Please bring back the anti-itch cream. It's the only cream that's works for my daughter and I. It's no where to be found.
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Location: 
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
3 months 1 week ago

Anti-Itching needs to come back

Review Questions: 
State: Virginia
Age: 45-54
Review Text: 
WHY DID YOU DISCONTINUE THE ANTI-ITCHING CREAM. IT WAS THE BEST THING FOR OUR SON. YOU SHOULD MARKET IT IN THE BABY SECTION. NO OTHER ECZEMA CREAM WORKS AS WELL AS YOUR ANTI-ITCHING. PLEASE PLEASE PLEASE BRING IT BACK. EBAY IS SELLING FOR $100 A SMALL BOTTLE
Nickname: 
Tuan6521
Location: 
Falls Church
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
3 months 3 weeks ago

My hands have cleared up 85% in 4 days of use.

Review Questions: 
State: North Carolina
Age: 25-34
Review Text: 
I am so happy a friend recommended this lotion! I have been struggling for years with eczema on my hands.
Nickname: 
Jamay
Location: 
Kill Devil Hills
Report: 

Be ready for anything with our full line of wound care products.

Find relief with these NEOSPORIN® Lip Care Treatment products.

Care for your skin with our full line of Eczema treatment products.

Start saving now on NEOSPORIN® products.

Be prepared and learn about the proper way to help heal and treat a wound.

Be prepared and learn about the proper way to help heal and treat a wound.

Get information about properly treating your dry and cracked lips.

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